Micro-Finance Supervision & Management


Who will benefit from this learnership?

The microfinance sector is a large and growing one that requires microfinance professionals with the necessary knowledge, skills and abilities to manage the operations of a microfinance institution (MFI) effectively. This learnership is therefore aimed at equipping you with the tools to function effectively as an owner or manager of a MFI.

When you successfully complete this learnership you will be competent to manage all operations of a MFI including client repayment management systems, credit policies, procedures and control systems, administrative systems, as well as how to minimise the risk of fraud in your business. You will also learn how to conduct market research and develop new products or services to attract new clients. The Microfinance Supervision and Management Learnership is based on the National Certificate in Microfinance (SAQA ID: 23433) registered on the National Qualifications Framework on Level 4.

Learning outcomes:

Throughout this learnership, you will learn how to develop policies, procedures and processes. You will also learn how to attract new and retain existing clients through client service and develop new products and services based on market needs. Similarly you will learn how to protect your business against fraud.

At the end of the learnership, you will have achieved the following learning outcomes:

  • Using a range of project management tools in a microfinance environment
  • Developing and implementing credit policies, procedures and control systems
  • Developing and implementing credit repayment systems
  • Developing and implementing cash management policies and procedures
  • Conducting a market analysis and determining the target market for a microfinance institution
  • Managing and preventing fraud in a microfinance institution
  • Managing loan portfolios including those at risk of defaulting
  • Developing contracts with service providers and managing their outputs
  • Conducting a financial analysis of a small business in order to approve or decline a loan application
  • Developing and implementing all administrative systems in a microfinance environment
  • Identifying product features, advantages and benefits to the customer

Scope of the learnership:

The learnership consists of the following skills programmes and modules:

Module Title Credits
An introduction to project management 8
Basic financial analysis 10
Marketing for credit providers 10
Develop repayment policies and procedures 5
Microfinance administration 6
Credit policies and procedures 10
Cash management procedures 6
Fraud prevention & monitoring 7
Manage loan portfolios 6
Manage service providers in a microfinance organisation 5
Workplace numeracy 16
Workplace literacy 43
Customer service excellence for credit providers 16

*Learners in possession of a valid, certified Grade 12 certificate with mathematics and a language can obtain exemption from completing these modules.

All the modules are designed in an action learning format, which means that you will be assessed on your ability to apply what you have learnt in the workplace. Therefore this is not just a theoretical study but also a very practical work-based learning experience.

The practical component of the learnership includes case studies, workplace assignments, role plays (where applicable), reflection and feedback opportunities, group discussions and exercises.

These modules will be delivered in a classroom-based learning format and will be supported by workplace assessments and assignments.

For more information, or to enrol for this learnership, please contact us on 021 888 6000 or email us at info@compuscanacademy.co.za.